Why use Cloudfree IT?
We listen to you first, then we ask questions.
We take pride in our ability to work with you, focus on identifying your business IT needs and balance them against your budget. We’re listen to your concerns, whether you’re looking for the solution to an immediate IT problem, or you’re thinking more ‘long term’.
We won’t try to sell you anything you don’t need.
If your current solution meets your business needs we won’t suggest changing it, but we will provide our specialist help to make it work more efficiently for you. You may just want support for the unexpected. On the other hand, you may be thinking about starting from scratch with a new IT solution and are looking to get the best return on your investment.
Whatever your current situation, our integrity, honesty, professionalism and straight talking are the keys to us building and maintaining a long-standing business relationship with you.
Professional Indemnity Insurance
Is your IT support provider covered by Professional Indemnity Insurance? If you’re in any doubt, check! Don’t take the risk for the sake of a small saving. Your business data is your biggest asset. If you lose it your business will suffer.
We ensure that you have the security of our £1m Professional Indemnity Insurance.
We love IT…
…but we love ‘stress-free IT’ more. IT headaches happen when technology is not managed effectively. Managed well IT is a pleasure to use, enabling you and your staff to enjoy your work!
Our Microsoft Gold Certified Partner status gives us access to a wealth of technical resources and support both pre and post-sales. We provide you with accurate and up to the minute information, enabling you to make informed decisions about your business IT.
Many years of experience in recruiting for support & consultancy roles has taught us that the best technical support personnel are rarely stereotypical ‘techies’. Our team members are all straight talking people who look to help, not blind you with jargon. We ’grow our own’ support staff, training them in-house in the very best customer care methods, ensuring they meet our exacting standards, and more importantly – Yours.
We take ownership of your IT worries and problems from the moment you call our helpline until you’re happy the problem is resolved. No call centres, no scripts, no passing the buck.
Just genuinely helpful support when you need it.
Because we are proud to be:
- Friendly and Approachable
- Professional and Experienced
- Pro-Active and Committed
- Cost-Effective
- Flexible and Efficient
- Honest and Trustworthy
I cannot speak highly enough of CloudFree IT. I have run my business for 18 years, and over all of that time have had serious difficulty finding reliable IT support. During the 12 months I have worked with CloudFree they have become really valued business partners. I wish I had heard about them earlier.
